Service Name GLAMP. Official website
Operating company LIMON Co., Ltd.
location SK Higashi Ginza Building 7F, 2-12-6 Tsukiji, Chuo-ku, Tokyo
inquiry TEL:03-6278-7095
FAX:03-6278-7859
Product price Shown on each product detail page . *The total price shown includes consumption tax.
Returns and defective products

[Return period and conditions]
Returns and damage will only be accepted for unopened and unused items.
Please contact us within 7 days of receiving the product. Please note that we cannot accept returns or exchanges if more than 8 days have passed since you received the product.
*Please note that we cannot accept returns or exchanges due to customer convenience.

[Return shipping fee]
If you receive an incorrect or defective item, please return it to us cash on delivery.
*Please note that we cannot accept returns on products that have been opened and are not defective.

[Defective product]
If the item is out of stock, we will contact you and offer a replacement or refund.

Fees other than the product

・COD fee when using COD for payment ・Convenience store payment fee when using convenience store payment for payment

・Consumption tax: 10%
・Shipping fee – Free shipping nationwide for orders over 3,980 yen.
– For orders under 3,980 yen, shipping fees vary depending on the region. Please check the details at the time of payment.
- Shipping to Okinawa, some areas and remote islands costs 2,000 yen.

Payment Method

・Credit card payment timing: Payment will be confirmed when the product order is confirmed.

・Please write your bank transfer details in the comments section when purchasing. We will send you an email within 1-2 business days after confirming your order. Please make payment within 7 days.

- Cash on delivery: Please pay to the delivery driver when the product is delivered.

Delivery Area Delivery is limited to domestic addresses.